Our Process


Survey & Design
Accurate Surveys, Tailored Designs
Every great installation starts with a great plan. Our process begins with a professional survey, where our experienced team carefully measures and assesses your property to ensure every detail is captured with precision. We take the time to understand your specific requirements, whether it’s for energy efficiency, security, aesthetics, or all three. Using advanced design software, we then create a tailored solution that allows you to see exactly how your new windows and doors will look and perform before production begins. This attention to detail means we can guarantee a perfect fit and finish, saving time on site and ensuring the end result exceeds expectations.
Manufacturing
Advanced Manufacturing, Trusted Results
Every Universal Windows product begins its life in our state-of-the-art Middlesbrough manufacturing facility, where innovation meets traditional craftsmanship. We use only trusted Deceuninck profiles, known for their exceptional durability, thermal performance, and aesthetic appeal. Each window and door is built with precision by our skilled team, combining decades of experience with the latest fabrication technology. From cutting and welding frames to precision glazing, every step is carefully monitored to ensure consistent quality and a perfect finish. By manufacturing locally, we maintain full control over our production process, giving our customers peace of mind that their windows and doors are built to the highest standards of performance, security, and longevity – right here in the North East.


Installation & Aftercare
Expert Installation, Lasting Support
Our skilled installation team brings precision and care to every project, ensuring your new windows and doors are fitted perfectly, safely, and efficiently. We work with respect for your property, minimising disruption and leaving everything clean and tidy once the job is complete. But our service doesn’t stop when the installation is finished – we provide full aftercare support, including product maintenance guidance and dedicated customer service, so you can enjoy complete peace of mind. At Universal Windows, we believe great products deserve great care, and we’re with you long after the final window is in place.